Onsite Solutions

The work product in Law Firms today has evolved from physical to electronic files and documents. As the evolution continues and firms move their systems into a total digital environment, the approach to managing what was once called Office Services has also needed to change.

Vendor Direct Solutions designs world class operations that manage the often times complex relationship between physical and digital documents.  We manage our client engagements by creating a “hub and spoke” environment for what was once viewed as the copy fax and mail departments. Instead of the traditional label such as the “Copy Center” our operations are managed as the Document Routing Center or DRC. The DRC is more than a name, it’s a process and an acceptance that physical and electronic documents should be managed with the same methodology.

Years of experience have brought us to this advanced DRC approach that includes the integration of Print/Copy, Litigation Support, Records Management and other systems on your network to help manage the ever-increasing population of digital information. Our Team of Experts is not only from the Outsourcing community but also from Software Providers and Data Management companies. By combining these different groups of talent, we can design systems that enhance and leverage your current technology investments and then manage the ongoing integration of these service areas into an effective Document Routing Center environment.

Besides our creative operational approach we have also been innovative in the design of our outsourcing agreements.  Instead of the traditional binding terms that require firms to commit to all aspects of an operation (e.g. labor and equipment) for a lengthy term, we approach each engagement individually and customize it to each client’s individual needs.  We can structure agreements to include only certain components of an operation and provide flexible terms around pricing and duration.